Casablanca · Email marketing & automation

The world's most profitable channel — when you use it right. in Casablanca

Newsletters, welcome, abandoned cart, re-engagement — 40 MAD in revenue on average for every 1 MAD invested. We build the tool, automations and templates — you reap the sales. Our team in Casablanca is here to support you.

Here's a number few Moroccan businesses know: email marketing generates on average 40 MAD in revenue for every 1 MAD invested. It's by far the most profitable channel. The reason is simple: unlike Instagram, Facebook or Google where you "rent" your audience from platforms that can change their rules tomorrow morning, your email subscribers belong to you. No one can take them away. Problem: 90% of Moroccan businesses don't do email "seriously" — 1 newsletter every 6 months to a bought list (spam), with a template that breaks on Gmail. Result: 5% open rate, zero sales. At Technopek, we set up the tool (Brevo, Mailchimp, HubSpot depending on your needs), configure DNS for deliverability, create templates, write automated sequences, and measure every euro generated. In Casablanca, we've been working since 01/2026 with local businesses that share our values: quality, transparency, measurable results.

Le marché Casablanca

Ce que nous voyons sur le terrain à Casablanca

Casablanca is not just Morocco's economic capital — it is a denser, more competitive, more digitally-mature market than the rest of the country. Google CPCs run 40 to 70 % higher than elsewhere in Morocco, Meta audiences are saturated in the major sectors (e-commerce, real estate, coaching, aesthetics), and clients demand precise reporting. Our Casablanca portfolio skews B2B: consulting firms, tech SMBs, Anfa and Bourgogne real-estate agencies, Triangle d'Or restaurateurs, Maarif retailers, port-side exporters, national franchises.

Notre angle ici : Higher budgets, tougher competition, demanding KPIs. From our Bd Ghandi office (opened 01/2026), we cover Casablanca centre, Ain Sebaâ, Hay Hassani, Bouskoura and Mohammedia.

Email marketing & automation · Casablanca

Comment le email marketing & automation se joue à Casablanca

Email marketing in Casablanca has a quirk: open rates are 15-25 % lower than Agadir (audience more solicited, more suspicious). To compensate, our Casa sequences bet on: short subject lines (under 40 chars), dynamic personalisation (first name + city + last purchase), fine segmentation (by basket, frequency, acquisition source), and systematic A/B tests on every campaign.

Cas concret

A fashion e-commerce in Maarif (Casa) generates 22 % of monthly revenue (58,000 MAD) via its 5 automated email sequences — abandoned cart alone weighs 31 % of email revenue.

Question fréquente · Casablanca

Email marketing in Casablanca: which platform for a 500,000 MAD/year e-commerce?

For a Casa e-commerce between 300,000 and 2M MAD/year, Klaviyo is the best platform: native Shopify integration, advanced segmentation, visual automations, revenue attribution per campaign. Cost at that level: 350-700 MAD/month depending on contact volume. Cheaper alternative: Brevo (formerly Sendinblue), 200-400 MAD/month, less powerful on personalisation but sufficient to start. Mailchimp has become too expensive for what it offers in 2026 — we regularly migrate Casa clients from Mailchimp to Klaviyo with 35-50 % savings over 24 months.

What we do in Casablanca

Service details

Regular newsletters that get read

Copywriting, design, sending at optimal hours based on your actual audience (we analyze the first 2 months). Systematic A/B testing on subject and content — a good subject can double open rate. 1-2 newsletters/month by plan.

Automated sequences that work 24/7

Welcome sequence (new subscribers), onboarding (new customers), birthday (automatic voucher), abandoned cart (e-commerce — recovers 15-25% of lost carts), inactive re-engagement (customers who haven't ordered in 90 days). Once set up, they run without intervention — that's where ROI explodes.

Smart segmentation

No more generic "send to all" emails: we segment by behavior (recent buyers vs inactive), purchase history (VIP vs standard), engagement (frequent openers vs silent), source (site signup vs event). A segmented message converts 3-5× better than a generic one.

Responsive templates that don't break

Clean HTML templates, mobile-responsive (70% of emails are read on phone), compatible with Gmail, Outlook, Apple Mail, Yahoo. Tested before every send. Consistent with your brand. You can duplicate and adapt them yourself for ad-hoc sends.

Deliverability: avoid the spam folder

SPF/DKIM/DMARC configuration (email authentication), progressive domain warmup if it's a new account (sending 10,000 emails day 1 lands you in spam immediately), regular cleanup of invalid addresses, automatic unsubscribe handling. Without this, your emails aren't read — they're in Spam.

Reporting with the number that counts

Open rate, click rate, unsubscribes, but above all: revenue generated by email (in MAD). Clear monthly dashboard. Top 3 campaigns of the month, recommendations for next month.

Local agency

Office Casablanca

Our team is based in Casablanca. Let's meet to talk about your Email marketing & automation project.

Address: 6ème étage, 16 Rue des Asphodeles, Bd Ghandi, Casablanca
Contact us
Frequently asked questions

FAQ

Which tool do you recommend?
Brevo (former Sendinblue) for 70% of Moroccan SMEs: unbeatable value, French UI, good support, free up to 300 emails/day. Mailchimp for simplicity and beautiful templates. HubSpot for full CRM integration (if you have sales teams). Klaviyo for Shopify e-commerce only. We advise based on your case — and we train you on the chosen tool.
Emails per month?
Essential plan: 2 newsletters/month + welcome sequence. Standard: 4 emails/month (2 newsletters + 2 active sequences). Premium: 8+ emails/month (weekly newsletter + full sequences + ad-hoc campaigns). Our take: 2 relevant emails beats 10 ignored ones. Quality drives open rate.
Am I allowed to send marketing emails?
In Morocco, yes — with recipient consent (opt-in). That's law 09-08 (Moroccan GDPR equivalent). Meaning: no purchased lists, no emails collected any way (event badges, etc. — grey zone). If you start from an existing customer list, we verify legal basis together. We also set up compliant signup forms.
Do you handle the customer database?
Yes: import from your Excel / site export / current platform, cleanup (deduplication, invalid addresses, unsubscribes), segmentation by your criteria, automatic unsubscribe handling. Your database stays yours — exportable anytime as CSV.
My list is small (or empty) — worth it?
Yes. We start small and grow. We set up collection (pop-in on your site offering a gift for an email, discreet form, legal import of existing contacts). A list of 500 ultra-qualified emails often earns more than a list of 10,000 bought and disengaged.
What does it cost?
Essential plan (2 emails/month, 1 sequence, up to 2,000 contacts): 3,500 MAD/month. Standard (4 emails, 3 sequences, up to 10,000 contacts): 6,500 MAD/month. Premium (8+ emails, 5+ sequences, up to 50,000 contacts): 10,000-15,000 MAD/month. Tool cost (Brevo, Mailchimp) on top, paid by you directly: 0-1,500 MAD/month by send volume.
Behind the agency

Our team

No chatbot will call you back. It's a team of real humans, based in Agadir and Casablanca, that will look after your project — from the first call all the way to launch.

Khaoula Assebbane, Team Manager
Khaoula Assebbane
Team Manager
Youness Boualam, Full Stack Developer
Youness Boualam
Full Stack Developer
Mohamed El H., Graphic Designer
Mohamed El H.
Graphic Designer
Oumaima ELb., Community Manager
Oumaima ELb.
Community Manager
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